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Microsoft 365 from GoDaddy Help

Outlook (PC): Clear the Windows Credential Manager

If you're having issues opening Outlook and are using a Microsoft 365 account, your issue might be improperly-formatted credentials stored in Windows Credential Manager. Here's how to remove them:

  1. Close Microsoft Outlook.
  2. From the Start menu, go to your Control Panel.
  3. Select User Accounts.
  4. Select Credential Manager.